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The influence of brand slogan-sponsored event congruity on brand trust: The mediating role of attitude towards sponsorship
Noraziah Mohd Amin
Academy of Language Studies, Universiti Teknologi MARA,, Cawangan Pulau Pinang, 13500 Permatang Pauh, Pulau Pinang, Malaysia
Nursafwah Tugiman
School of Multimedia Technology and Communication, College of Arts and Sciences, Universiti Utara Malaysia, 06100 Sintok, Kedah, Malaysia
Mohamad Noor Salehhuddin Sharipudin
Faculty of Modern Languages and communication, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia
Abstract
Despite the prevalent practice of sponsorship globally, there is currently little academic research on the relationship between brand slogans and sponsored events, and how this association impacts consumers’ brand trust indirectly through their attitude towards sponsorship. The present research investigates this issue by employing the theory of congruity in an experimental study involving 330 consumer participants. This study aims to achieve the following objectives: 1) To investigate if brand slogan-sponsored event perceived congruity (BSSEC) impacts consumers’ attitude towards sponsorship (ATS); 2) To examine if BSSEC influences consumers’ brand trust (BT); and 3) To explore to what extent consumers’ ATS mediates BT. To obtain the answers, a one-way ANOVA was performed, and the results demonstrated that the higher the consumers’ BSSEC, the more positive their ATS. Besides, the data was also analysed using Hayes’s PROCESS Macro Model 4 and it was discovered that the total effect model for BT was statistically significant, with an F-value of 122.2529 and a p-value of .000, accounting for 27.15% of the variation in BT. The significant overall impact of BSSEC on BT, considering both direct and indirect paths, indicates that the effect of BSSEC on BT is partially mediated by consumers’ ATS. The data apparently highlights the significance of aligning brand messages with sponsored events to improve perceived congruence and, therefore, produce more favourable sentiments from consumers, ultimately impacting brand trust. Thus, marketers should select a brand slogan that reflects the brand’s core values and resonates with the target audience while ensuring the sponsored event aligns with the slogan’s message, theme, and emotional appeal to create a seamless and authentic brand-event connection.
Keywords:Brand slogan-sponsored event congruity, attitude towards sponsorship, brand trust
DOI: https://doi.org/10.24191/ejssh.vXiX.XXXXX
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